Effective Date: 06/02/2024

Welcome to Parenting Genie! Your privacy is crucial to us, and we are committed to protecting your personal information and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

• Personal Information: We collect personal information that you provide to us such as your name, email address, and any other information you choose to provide when using our Genie chat feature.
• Usage Data: We automatically collect data generated by your use of the service or from the service infrastructure itself (for example, the duration of a page visit).

2. How We Use Your Information

• To provide, operate, and maintain our service
• To improve, personalize, and expand our service
• To understand and analyze how you use our service
• To develop new products, services, features, and functionality
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
• To send you emails
• To find and prevent fraud

3. Storage of Your Information

• Genie Chat: The personal information we collect through Genie Chat is stored securely and is not shared with any third parties. This information is used solely to enhance your user experience by personalizing interactions and responses.

4. Data Security We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Children’s Privacy Our service is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

6. Changes to This Privacy Policy Our Privacy Policy may change from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@parentinggenie.com.au.